Since I am not a client. But the realtor of a client, I will just say that the number one importance is that the client is satisfied with your service and they told me they were very satisfied and recognized your expertise in your field. You performed your inspection with professionalism and with patience and kindness to my clients. You were attuned to their questions, and you listened and took the time they needed to be comfortable that their concerns were answered.
Patty S. Bagwell/ Coldwell Banker Realtor
Heritage Inspections was recommended to us by our realtor. That′s always a good sign! Their website was a pleasure to “surf” and we were given immediate responses to every question we had. Both Donnie, the inspector, and Janet his wife/assistant were remarkably professional and efficient. Donnie′s report was thorough, easily understood and prompt! Janet has one of the most welcoming voices I have ever heard. She was remarkably accomadating in regards to processing our paperwork, despite us living in Spain. The “icing on the cake” for us was that although Donnie is capable of inspecting pools for a very nominal fee, he suggested that we gt a specialist for a more thorough pool inspection at some point. He also guided us to our final decisions to NOT have him perform radon testing, again a potential service fee for him! In short, he put our needs ahead of his own. I wish all businesses were run like that! What a nice surprise!
Nancie Shillington-Perez
Donnie Ulmer is an excellent inspector. Well equipped with all the necessary equipment to conduct his job. His wife, Janet also did an excellent job to keep us informed on what was going on. If we ever need inspections again, he will be #1 on the list.
Alexander F. Birnie, Jr.
Donnie and Janet were wonderful to work with. My wife and I are first time home buyers and came into this inspection very nervous about what to expect. Donnie′s explanations of the discrepancies he found were easy to understand and he was more than willing to spend as much time as necessary going over the inspection with me. Janet′s customer service work was among the best I have ever dealt with. The personal service I received brought a great and unexplained value into this inspection.
Trace Parker
Our home was a rental duplex when we contracted to buy and had many issues, including two HVAC systems, two hot water heaters, two kitchens, and lots of cosmetic problems to inspect. Donnie was very thorough and professional through the whole inspection. He spent a lot of time with us, printed out the report at the site, and made sure we understood everything in his report. I would absolutely use him again and have already recommended him to others!
Matthew Penn
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